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FAQs

Frequently Asked Questions

Q: IS IT REUSABLE?

A: Absolutely! Because it’s made from a medical grade silicone, it can withstand wash after wash. One GoGirl can last a lifetime. It’s also low cost so you can dispose of it without feeling guilty.

Q: IS GOGIRL RECYCLABLE?

A: No, silicone is not recyclable. GoGirl is considered earth friendly because it is reusable. (Love Mother Earth)

Q: WHAT CAN I WASH IT WITH?

A: Just soap and water works great. Many women just stick it in the dishwasher. (Remember, urine is sterile)

Q: WHAT’S THE BAG FOR?

A: The bag is for storage or disposal of the GoGirl. (Please don’t pee in the bag).

Q: IS GOGIRL A COLLECTION DEVICE?

A: No. It’s very much like a funnel, with an angle so the urine is directed away from your feet.

Q: WHERE CAN I BUY THEM?

A: Be sure to check the Retail Locations section on this website for updates.

Q: ARE YOU SHIPPING INTERNATIONALLY?

A: Find many international web and retail locations on the retail locations page here on the GoGirl website.

Q: HOW DO YOU GET IT BACK IN THE TUBE?

A: Refer to our website blog here for more info. Rinse and dry then fold it and wrap the storage/dispose bag around it and slip it back into the tube. Some women like to include a tissue in the wrap for convenience.

Q: WHO DO I CONTACT WITH QUESTIONS ABOUT USING GOGIRL?

A: Please contact customer support here: customerservice@go-girl.com